Warranty policy
| Serial Number | Part | Warranty Period |
| 1 | Display | Two Year |
| 2 | Switch | Two Year |
| 3 | Brake | Two Year |
| 4 | Disc of brake | Two Year |
| 5 | Controller | Two Year |
| 6 | Battery | Two Year |
| 7 | Motor | Two Year |
| 8 | Tire | Two Year |
| 9 | Inner tube | Two Year |
Notice: If any spare parts are damaged, we will replace them for you free of charge during the warranty period.
Our Repair Process
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For Minor Issues (Fastest Solution): For simple maintenance, we recommend a DIY approach to save you time. We will provide the replacement parts free of charge and offer technical guidance to help you get back on the road quickly.
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For Complex Issues (e.g., Motor ): For major technical repairs, please visit our professional service centers in Australia. Once you have booked an appointment (processed within 3 working days), you can drop off your vehicle at our designated locations:
Sydney: Shop 95/460 Jones Street, Ultimo, NSW 2009
Newcastle: 289 Hunter Street, Newcastle, NSW 2300
- Zero Cost to You: All parts and labor costs incurred during the warranty repair will be fully covered by us.